Privacy and policy

At Sohanz Urban Pulse, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect personal information from you when you visit our site, create an account, place an order, or interact with us in other ways. This information may include your name, email address, shipping address, billing information, and phone number. We also gather non-personal information such as your IP address, browser type, and pages visited to enhance your experience on our website.

How We Use Your Information

Your information is used to process your orders, manage your account, communicate with you about your orders, and provide customer support. Additionally, we may use your information to send you promotional materials, updates, and newsletters if you have opted to receive them. You can opt-out of these communications at any time.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is secured with SSL encryption technology, and we regularly review our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize you and remember your preferences. You can choose to accept or decline cookies through your browser settings, but this may affect your ability to use certain features of our site.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services related to your order (such as shipping and payment processing). We may also disclose your information when required by law or to protect our rights and the rights of others.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us through the information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website's contact form or customer service email.